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Luxury Bathing


LUXURY BATHROOM SOLUTIONS (UK) LTD
TERMS & CONDITIONS

 

Delivery

All Goods, wherever possible, will be delivered within 7 working days of the order being placed. Special Orders, Bespoke Orders and large volume orders may take longer. The Buyer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery, if a delivery is missed and redelivery charges apply it is the responsibility of the buyer to pay these charges, to avoid this please advise us at the time of placing your order to contact you prior to sending your order otherwise we will send your order as soon as we have it in stock. 4.3

Delivery dates given are approximate and will only be confirmed once Goods are in stock. It is therefore advised that installation arrangements should not be made until all goods have been delivered and checked as in Clause 4.2. 4.1

The Seller shall use its reasonable endeavours to meet any date stated for delivery. In any event, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. 4.4

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. 4.6

Delivery of the Goods will be by one man delivery and Goods will be delivered to ground floor locations only. 4.7

The Buyer shall open and inspect the Goods immediately upon delivery/receipt and if this is not possible then the Buyer should ensure that the Goods delivery receipt is signed and clearly noted as “UNCHECKED” and thereafter the Buyer shall notify the Seller in writing (Email, Fax,) within 24 hours of delivery of any shortfalls or if the Goods are damaged or do not comply with any part of the Contract. No claims will be accepted after this period. Claims for damages will not be accepted for goods after they have been fitted; all goods must be inspected prior to installation. 4.2

You are advised not to book an Installer or Contractor until the Goods have arrived and have been checked. Luxury Bathroom Solutions (UK) Ltd or its Agents are not Liable for any Installer or Contractor Costs, Consequential Loss or Compensation in any way. 4.2, 4.4,

Risk in the Goods shall pass to the Buyer upon delivery of the Goods. 4.8

Delivery Service & Charges

We offer free delivery (Monday – Friday) excluding Public Holidays between the hours of 8-30am and 5-30pm to: Main Land England and Wales only. Some areas of Scotland will incur additional delivery charges.

Refer to the Schedule of Additional Delivery Charges/Costs to other Destinations.

We use dedicated carriers with tracking capabilities, and the Royal Mail Parcel Service. Goods when despatched are sent on a 3 day service (although some areas may take longer). Some items will require a signature on delivery.

If you require a Saturday delivery or special time (i.e. before 10am, urgent next day) please contact us for a delivery price.

Whilst processing an order we reserve the right to make an extra charge, for delivery of special orders to include heavy/fragile or multiple pallated goods, subject to agreement with the customer. We will not proceed with these orders without prior consent from the customer to proceed.

Additional Delivery Charges/Costs to other Destinations

REGION POSTCODE ADDITIONAL DELIVERY CHARGE PRICE
SCOTLAND AB, FK, IV, KA, KW, PA, PH Additional Delivery Charge TBA
SCOTLAND HIGHLAND & ISLANDS KW, HS, ZE, KA27, PA, KA, PH Additional Delivery Charge TBA
NORTHERN IRELAND BT Additional Delivery Charge TBA
ISLE OF MAN IM Additional Delivery Charge TBA
ISLE OF WIGHT PO30-41 Additional Delivery Charge TBA
THE CHANNEL ISLANDS GY, JE Additional Delivery Charge TBA
EIRE IE6, IE1-5, IE7-26 Additional Delivery Charge TBA
EUROPE Changes vary greatly depending on goods, destination & exchange rates. Please call 0844 8770570 for these rates. 
WORLDWIDE Changes vary greatly depending on goods, destination & exchange rates. Please call 0844 8770570 for these rates. 

 

 

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